Support Center

How Can We Help You?

SkillsInsider is maintained by a small independent team. Whether you've found a bug, spotted an inaccuracy in a guide, or want to suggest a new tool — we read every message.

Updated: October 5, 2026 Maintained by Khalil Rahman Response within 1–2 business days

Email Us Directly

Prefer email? Send a message to [email protected]. Attach screenshots if relevant — they help us diagnose issues faster.

[email protected] Best for detailed bug reports or account questions.

Live Chat Assistant

Have a quick question? Our chat assistant can answer FAQs about our tools, features, and privacy practices in real time.

Available 24/7 · Powered by our knowledge base.

Report a Bug or Request a Tool

Found something broken or have an idea for a new tool? Use the form below — we track every submission.

Go to Form Include steps to reproduce when reporting a bug.

Send Us a Message

Fill in the form below and we'll get back to you within 1–2 business days. All fields marked with * are required.

Your message is delivered via a secure third-party form service. We never share your email.

Frequently Asked Questions

Honest, accurate answers about how SkillsInsider works. If you can't find what you need, use the contact form above.

No. Every tool on SkillsInsider is completely free and works without any account, sign-up, or email. Just open the tool and use it.

It depends on the specific tool. Most of our tools run entirely in your browser using JavaScript — meaning your files never leave your device.

A few tools integrate with third-party services (for example, loading an external editor in an iframe). In those cases, the third-party service may have its own data handling practices. Every tool page includes a transparency note explaining exactly how it processes data.

If a tool's privacy practice is unclear, please email us and we'll clarify.

Try these steps in order:

  • Refresh the page (Ctrl+R / Cmd+R).
  • Make sure JavaScript is enabled in your browser.
  • Update to the latest version of Chrome, Firefox, Edge, or Safari.
  • Disable ad blockers or privacy extensions for this site, then reload.
  • Try an incognito / private window to rule out cached data.

If the problem persists, please use the contact form above and describe your browser and operating system.

We don't require accounts, so we don't store user profiles. We use Google Analytics 4 with IP anonymization to count visits — but only if you've accepted analytics cookies in the consent banner.

Essential cookies (theme preference, consent choice) are stored locally in your browser and never transmitted. You can read the full details in our Privacy Policy.

We're always open to suggestions. Send your idea via the contact form (select "Suggest a new tool") and describe what the tool should do. We prioritize requests that solve a common problem for many users.

While we can't promise every suggestion will be built, every one is read and logged.

Accuracy matters to us. Please use the contact form and select "Incorrect information in a guide". Include the page URL and a short description of what's wrong. We review all corrections and update content promptly.

No. Every tool on SkillsInsider is completely free and there is no premium tier, no subscription, and no hidden paywall. The site is supported by display advertising.

Yes. If a calculator returns a value you believe is wrong, or a converter produces an unexpected result, please contact us with:

  • The tool name and URL
  • The exact input you used
  • The output you received
  • The output you expected, and why

We take accuracy seriously and will investigate every report.

SkillsInsider respects intellectual property rights. If you believe content on our site infringes your copyright, please review our DMCA page and follow the process outlined there.

Currently the site interface and guides are only available in English. Some tools accept and process content in any language (for example, text formatters), but the UI itself is English-only for now.

Thank you for asking! The best ways to support us are:

  • Bookmark the site and share it with people who might find the tools useful.
  • Whitelist the site in your ad blocker so ads can display.
  • Leave a review on Trustpilot if you've found the tools helpful.
  • Report bugs and suggest improvements — user feedback drives everything.

Still Can't Find What You Need?

Email us directly — a real human (well, mostly) will read your message.

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This page is maintained — Support content, contact details, and privacy notes are reviewed regularly. If you spot something outdated, email us. Last reviewed: October 2026.